Effective Date: October 30, 2024
South Carolina Ballet is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through southcarolinaballet.com, and how we work with trusted third-party services to enhance your experience.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
- Personal Information: When you register for events, make a purchase, sign up for newsletters, or otherwise engage with our services, we may collect personal information, including your name, email address, phone number, mailing address, and payment information.
- Non-Personal Information: We may collect data on how you interact with our website, including device type, browser information, IP address, pages visited, and referring URLs, to improve our services and website performance.
2. How We Use Your Information
- To Process Transactions and Manage Bookings: We use your information to process ticket purchases, register for events, and respond to inquiries.
- Marketing and Communications: We use your contact information to send promotional materials, newsletters, and updates on upcoming events.
- Website Improvements and Analytics: Data on your website interactions helps us improve our website functionality, user experience, and service offerings.
- Legal and Security Purposes: We may use and disclose your information as necessary to comply with legal obligations, enforce our policies, or protect the security and integrity of our website and organization.
3. Third-Party Services
To operate efficiently and enhance your experience, South Carolina Ballet works with select third-party services. These providers help us process transactions, manage communications, analyze data, and ensure the website operates smoothly. These third parties may collect, store, and process information as described in their privacy policies. We currently use:
- Brevo and Constant Contact: For email marketing and communications, we use Brevo and Constant Contact to send newsletters, promotional emails, and updates.
- Meta (Facebook) Pixels: Meta Pixels allow us to understand your interactions with our website and show relevant advertisements on Facebook and Instagram.
- Google Analytics: Google Analytics helps us analyze website traffic and user behavior, enabling us to improve our site’s functionality and content.
- Ticketing Systems (e.g., Ticket Tailor): We use third-party ticketing systems to process event tickets. These platforms may collect your personal information and payment details as part of the transaction process.
We do not share or sell your information with third parties for their marketing purposes. However, please be aware that each of these third-party services operates under its own privacy policies, and we encourage you to review those policies as well.
4. Cookies and Tracking Technologies
South Carolina Ballet uses cookies and similar technologies to recognize you on our website and tailor your experience. Cookies are small data files stored on your device. You may choose to disable cookies in your browser settings, but doing so may affect your ability to access certain website features.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Data retention periods vary based on the type of information collected and the purpose of its collection.
6. Your Privacy Rights
- Access and Correction: You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
- Opt-Out of Marketing Communications: If you wish to stop receiving promotional emails, you may unsubscribe using the link at the bottom of our emails or by contacting us directly.
- Data Deletion and Restriction: You may request the deletion or restriction of your personal information, subject to any legal obligations or retention needs we may have.
7. Data Security
We take the security of your information seriously and implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
South Carolina Ballet’s website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
South Carolina Ballet
Email: info@southcarolinaballet.com
Address: [Insert physical address, if required by local laws]